2025 京东全球科技探索者大会（JDD）在北京举行大会正式发布京小智 5.0定位为电商智能客服行业 Agent 原生应

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2025 京东全球科技探索者大会（JDD）在北京举行大会正式发布京小智 5.0定位为电商智能客服行业 Agent 原生应

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2025 京东全球科技探索者大会（JDD）在北京举行大会正式发布京小智 5.0定位为电商智能客服行业 Agent 原生应用产品该产品将于 9 月 28 日面向所有京东中小商家免费开放。据介绍京小智 5.0 依托京东 JoyAI 大模型 + 多 Agent 协作技术架构全面重构升级售前导购与全模态智能客服能力打造覆盖客服、导购、跟单、分析、质检的全链路 Agent 矩阵将传统被动应答升级为具备前瞻决策能力的主动服务并支持开箱即用的场景化智能体和自主可控的调优策略。（新浪科技）。

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