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2021-07-30

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2021-05-21

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对话特斯拉女车主：“我将就特斯拉‘刹车失灵’提起诉讼”

2021-03-23

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2020-03-12

$特斯拉(TSLA)$time to see goodbye. I will be back. Tesla[捂脸]

2020-02-14

$特斯拉(TSLA)$ [得意]

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href=https://cj.sina.cn/article/normal_detail?url=https://finance.sina.com.cn/roll/2021-05-20/doc-ikmyaawc6548275.shtml><strong>经济观察网</strong></a>\n\n\n</h4>\n\n</header>\n<article>\n<div>\n<p>原标题：对话特斯拉女车主：“我将就特斯拉‘刹车失灵’提起诉讼” 经济观察报记者 王海宣 郑州报道 从一名特斯拉粉丝到人尽皆知的维权车主，家住安阳的张女士在过去3个月中，经历了人生中最激烈的“斗争”。如今，她正全身心地投入到法律诉讼程序中。今年2月春节期间，张女士在与家人驾驶特斯拉Model　3车辆出行时，接连追尾两辆车，车内两人受伤。3月10日，张女士声称自家车辆存在“刹车失灵”问题，手持喇叭坐车...</p>\n\n<a href=\"https://cj.sina.cn/article/normal_detail?url=https://finance.sina.com.cn/roll/2021-05-20/doc-ikmyaawc6548275.shtml\">Web Link</a>\n\n</div>\n\n\n</article>\n</div>\n</body>\n</html>\n","type":0,"thumbnail":"https://static.tigerbbs.com/9749762c5ee11a52030b4c66a89c8026","relate_stocks":{},"source_url":"https://cj.sina.cn/article/normal_detail?url=https://finance.sina.com.cn/roll/2021-05-20/doc-ikmyaawc6548275.shtml","is_english":false,"share_image_url":"https://static.laohu8.com/e9f99090a1c2ed51c021029395664489","article_id":"2136978163","content_text":"原标题：对话特斯拉女车主：“我将就特斯拉‘刹车失灵’提起诉讼” 经济观察报记者 王海宣 郑州报道 从一名特斯拉粉丝到人尽皆知的维权车主，家住安阳的张女士在过去3个月中，经历了人生中最激烈的“斗争”。如今，她正全身心地投入到法律诉讼程序中。今年2月春节期间，张女士在与家人驾驶特斯拉Model　3车辆出行时，接连追尾两辆车，车内两人受伤。3月10日，张女士声称自家车辆存在“刹车失灵”问题，手持喇叭坐车顶维权，这一视频在互联网上迅速传播，之后事情持续发酵。4月19日上海车展首日，张女士身穿印有“特斯拉刹车失灵”字样的白T恤站上了特斯拉展台上一辆红色展车的车顶进行维权，这一站，让张女士成了接下一个月国内的热搜榜女主角，而作为人生第一次，她也将自己送进了看守所，更将公众对特斯拉以及自动驾驶的质疑推至顶点。此后，随着监管部门和行政力量的介入，该事件逐步朝着解决事件核心矛盾的方向发展。5月19日，在上海车展维权事件发生整一个月后，经济观察报记者在郑州见到了张女士，对于近期的经历及维权事件的最新进展进行了沟通交流。谈及过去三个月的经历，她用“无奈、震惊、愤怒”来表达自己的感受。对于自己扇起的“黑蝴蝶翅膀”威力有多大，张女士没有预设，也无暇去顾及。她告诉经济观察报记者，5月19日早上，其控告特斯拉及陶琳（特斯拉全球副总裁）侵犯自己名誉权的案件已经立案，后续她将就“刹车失灵”一事进行诉讼。但意外的是，与此同时，张女士自己也被另一位特斯拉车主告上法庭，理由是她的行为让所有特斯拉车主都受到了歧视。对此，张女士表示无法理解，“我觉得很莫名奇妙，我觉得特斯拉车主更关心的问题应该是这个事件的本身，而不是说我的维权影响了你高知高消费群体的形象。”事情的发展显然脱离了以前任何一次维权事件的轨迹。张女士称，事故本身对于自己及家人的影响较为有限，但特斯拉的傲慢是将其逼上过激维权道路的一大主要因素。而以张女士维权为起点，特斯拉交通事故在过去一个月内密集曝光，其中包括两起交通事故致死案。从表态来看，特斯拉对所有调查皆呈现出积极配合姿态，有媒体称，据新加坡《联合早报》网站报道，特斯拉公司近期宣布正在开发一个面向中国车主的线上车主数据平台，预计年内上线，届时中国车主可从该平台直接获得车辆信息，无需通过第三渠道。此举被认为旨在挽回由维权事件造成的品牌公信力。但另一方面，争议人物陶琳近期发出的关于“特斯拉需要加强消费者教育，以避免车主在开车时出现失误操作”的言论，引发了网友对特斯拉又一轮的吐槽声浪。“我们计划是会（针对特斯拉刹车失灵）提起诉讼的。但现在国内不是还没有能够检测智能驾驶汽车交通事故责任的检测机构吗？就是没有独立的机构可以做这个数据鉴定。”张女士提出她的纠结与顾虑，并表示，特斯拉没有提供完整的30分钟数据，且国内没有具备检测智能驾驶汽车事故责任资质的机构，这是目前的问题所在。对于为何没有在一开始就针对特斯拉交通事故进行起诉，张女士向记者做出了解释，“名誉权我们会放在第一个诉，受到管辖地和合同约束的问题，关于车辆质量问题的诉讼，这个官司要打的话，可能要到北京去。”数据的完整以及真实性是车辆质量诉讼的第一个决定性因素。张女士向经济观察报记者表示，“（特斯拉提供的数据）时间跨度上是满足半个小时的，但是这其中缺少了一些很重要的项目参数。”她称从另一位特斯拉车友那里了解到，这些缺失的参数包括刹车踏板位移、电门踏板位移、电机扭矩、能量回收、ABS的助力系统是否激活等。她表示，在特斯拉对外公布数据后，自己已经三次提出要获得更完整的数据，但截至5月19日并未收到。在4月特斯拉公布相关数据之后，经济观察报曾对国内具有车辆事故检测资质的第三方机构进行过全面调查采访，就目前而言，国家机动车质量监督检验中心及其分支机构、交通公安交通部门的事故鉴定中心，以及中机车辆司法鉴定中心等检测中心都是可进行事故车辆鉴定的官方机构。但由于在第三方鉴定资质的认证上，还没有就自动驾驶车辆的事故鉴定设置单独的资质门槛，因此目前具有鉴定资质的机构所拥有的鉴定能力，都主要针对燃油车产品。目前只有总部位于天津的中机车辆司法鉴定中心曾参与过对有自动驾驶功能的纯电动汽车进行的鉴定，且该案例有行车记录仪记录的一手影像证据。工信部新能源与智能网联汽车产业的专家也表示，目前国际国内针对带有自动驾驶功能的智能汽车的检测标准和规范都没有出台，因此，市场上也买不到鉴别智能驾驶汽车交通事故鉴定的设备。这也导致要对自动驾驶车辆的第三方鉴定并不容易。一家事故车辆鉴定的官方机构相关人负责人曾对经济观察报记者表示，由于河南特斯拉事故车的原始数据在没有监督的情况下由特斯拉公司单方面提取，某种意义上，数据层面的“第一现场”已经失去，因为从技术手段上来说，更改黑匣子数据的可能性是存在的。工信部新能源与智能网联汽车产业专家智库成员张翔告诉记者，现有的第三方机构没有能力检测智能汽车交通事故的责任问题。他表示，最重要是没有标准和法规，接下来没有工具设备，所以无法检测。“在此之前，可能有人跟我说特斯拉不好的话，我都不会去相信，”张女士告诉记者，自己也曾是特斯拉的狂热粉丝。自己在朋友影响下购买了特斯拉，随后也推荐了自己的闺蜜买特斯拉。她再三强调，最开始希望特斯拉能够提供完整的行车数据，然后以数据为依据去找出来事故发生的真正的原因，并没有想到后续会发生那么多事情，而很多对她来说也是“突发事件”。 她提到，在自己去上海之前，4S店已经知道了自己将要去车展维权，“哪怕跟我发一个信息，我就不会这样。”【采访实录】我之前也是一个“特吹”经济观察报:当初为什么买特斯拉？张女士：当时它有一句广告语：加入特斯拉，我们一起推动全球可持续性发展。当时就觉得还挺环保的。特斯拉是我们家里第一部新能源车，我是很爱惜的。经济观察报:之前有向很多身边的人推荐这个车吗？张女士：我之前也是一个“特吹”，我还推荐我的闺蜜也买了这辆车。但是我们两个都被特斯拉从车友群里给踢出来了。其实发生事故之后，我从来没有告诉我的销售，可能我的销售都不知道维权的是我，因为我觉得我遇到的问题太大了，我跟一个销售讲，超出了他的（能力）范围了。我从来没有在车友群里说过任何负面的话，我出了事故，我也不想增加大家的用车阴影。我不明白他们为什么要把我从车友群踢出来，是心虚吗？经济观察报：在2月份出事故之前，您父亲有开过这车吗？张女士：这个车我经常回老家，都是我父亲在开，而且当天下午去景区，下午2、3点，从家去景区的路上就是我爸爸在开，回来的路上也是他在开，40多次刹车是因为从景区出来，当时有很多人排队，有很多次刹车也是合理的。经济观察报：如何看待近期大量针对特斯拉的负面新闻报道？张女士：我觉得特斯拉应该去反思自己，这个负面形象不是我造成的。在我上海车展（维权）之后没几天，又有一个车主去上海车展维权，同一个车展，连续发生两次维权事件，真正（应该）反思和思考的就是特斯拉自己。经济观察报：有特斯拉车主起诉您影响了特斯拉车主的形象，您怎么看？张女士：有一天早上，好多车友发我截屏说这个事。我觉得很莫名奇妙，我觉得特斯拉车主最关心的问题应该是这个事件的本身，是车有没有问题。而不是说我的维权，影响了你高知、高消费人群的形象。因为生命高于一切。维权这个事情我不后悔经济观察报：为什么会想到去上海车展维权？当时是如何考虑的？张女士：我在郑州已经连续多次索要数据，跟监管部门、特斯拉主动沟通，给我回复的是直营店，说“我们需要得到上海的领导批准后再回复你”，一直在无限期地等。上海有车展，特斯拉的总部也在上海，那我直接去上海能不能解决我的问题？当时是怀着这样的一个想法。从3月27日到4月18号之间，特斯拉的工作人员没有给我打过一个电话，没有发过一个微信，甚至在我去上海的那天，4S店售后经理是知道我去上海车展的，哪怕他跟我发一个信息，我就不会这样。这（现场事件）也是我没有想到的，对我来讲也是一个突发事件。大家可能只看到了我车展上过激维权的这一幕，但是大家可能对于我从事发到维权的这一过程，之前发生了什么都不是很清楚。我们从3月9号投诉到郑东新区监管局。其实最主要的一个诉求，其实就是得到事故发生前半小时的数据，民法典有规定，数据的所有权是归用户所有。总局督促当地的监管部门来维护消费者的合法权益，郑东新区监管局这边也是责令特斯拉直接无条件提供完整数据给我。我在4月30号、5月5号、5月13号分别3次向郑东新区监管局提交我得诉求，直到现在，我都没有得到我的车辆事故发生前半个小时的完整数据。经济观察报：后悔做出这个（车展维权）决定吗？张女士：维权这个事情我不后悔，但是我当时采用的这个方式肯定是不对的。因为首先还是影响了会场的秩序，这个方式肯定是不对的。我也希望大家以后永远都不需要再去维权，再也不需要用车顶维权的这种方式去维权。我感觉特斯拉不想解决这个问题，它想解决提出问题的人经济观察报:现在是否还会遇到网络暴力呢？张女士:我到目前都在承受网络暴力，包括我的家人，其实到现在为止，事故本身带来的影响是有限的，一部分是因为特斯拉售后在处理这个问题的方式让我和我的家人受到了很大伤害，特斯拉一直给我的感觉它不想解决这个问题，它想解决提出问题的人，一直在试图转移焦点，试图毁坏我的名誉。我每天都会接到各种骚扰电话，我的社交账号上有很多的攻击谩骂，诅咒我的家人。其实是挺艰难的。我和我的家人承受了很多，没有维权过的人可能不太会明白，当一个人去对抗市值上千亿的上市企业⋯⋯经济观察报:早期有想到事情会发展成这样子吗？张女士:完全没有想到会是这个样子，我们选择一辆车肯定是出于喜爱，女孩子选新车，（挑的是）品牌、颜值，也是希望生活更便利、美好。也没有想到自己坚定选择的品牌在你出现问题之后居然是以这样的一副态度和嘴脸去对待自己的用户。经济观察报：整个过程跟陶琳接触过吗？张女士:没有跟陶琳接触过。陶琳在上海车展上的一些言论也是比较让我的家人愤怒的一点。有车友称缺少很多重要项目参数的数据经济观察报：车展维权之后，特斯拉有联系过您吗？张女士：车展之后，25日特斯拉工作人员给我先生打电话，当时我先生问我，你是代表个人还是代表特斯拉，如果你代表个人的话，那就不跟你见面了，如果你是代表特斯拉，我可以跟你谈谈。他再次表示是代表个人。当天晚上特斯拉就发布声明说，特斯拉方面正在与我积极主动地联系。我对特斯拉的行为我是很不理解的，员工是代表个人打电话，我怎么算跟您谈了呢？特斯拉又发声明，一系列操作都不明白。还有就是我要了这么多次数据特斯拉都没提供，在我最不方便（在看守所）的时候，你发布（数据）了，而且就算你公开，也是可以的，但是像车架号这种跟案件没有什么直接关系的敏感信息都公布了，你还不公布一个完整的数据，还是删减过的。经济观察报：现在特斯拉公布以及提交的数据一共是几份？张女士：有关部门是责令他交接数据在三方见证下交接，当时他没履行跟监管部门的这个约定，擅自公布到网上，在公布1分钟行驶数据之后，4月30日给我提交了一份纸质数据，30分钟的。经济观察报；您认为特斯拉提供的数据是不完整的？张女士：时间跨度上是满足半个小时的，但是这其中缺少了一些很重要的项目参数，有好心的车友提醒，特斯拉给他的数据、对外公布和给我的数据是有出入的，就是在项目参数上是不一样的，缺少了很多重要的项目参数，刹车踏板位移、电门踏板位移、电机扭矩、能量回收，ABS的助力系统是否激活等重要的项目参数都是不完整的。因为我们做检测，应该有数据作为依据，它提供一个被删减的不完整的数据，那我们检测能得到真实准确的结果吗？经济观察报:如果针对车辆问题起诉的话，应该要提供证据，现在手里有证据吗？张女士：之前特斯拉的售后经历口头播报了5.09秒的后台数据，这个数据就显示，当时我父亲是踩了两次刹车，施加了更大的压力，这个当时我有录音。激活了车辆的稳定程序这一项，在车展之后提供的数据里没有。经济观察报：之后再举证的话会比较困难吧？张女士：我有咨询过律师，在消费者咨询的案例里，有一个举证责任倒置，就是由厂家证明你的刹车没有问题，作为消费者，我也有举证责任，但这是次要的。会尽快就刹车失灵进行诉讼经济观察报：为什么一开始没有针对特斯拉质量问题走法律程序?　　　　张女士：名誉权我们会放在第一个诉，受到管辖地和合同约束的问题，马上也会提起关于车辆质量问题的诉讼，我们受购车协议合同的约束，这个官司要打的话，可能要到北京去。我们一开始还是希望他能够给我们提供完整的行车数据，然后以数据为依据，去找出来事故发生的真正原因。一开始我们也没想到会这样，会发生后续这么多的事。经济观察报:您的意思是后续会就刹车失灵进行起诉？张女士：会尽快对于刹车失灵这件事进行诉讼。经济观察报:这个消息可以对外公布吗？张女士:我们计划是会提起的，但是目前国内不是还没有这个能够检测智能驾驶汽车交通事故责任的检测机构吗？就是没有能够独立的机构可以做这个数据鉴定。所以我觉得说倒是可以说，但是这前面一定要注明，现在国家没有鉴定机构能够做这个事情。相关的标准和法规是不是也还没有出台。经济观察报:侵犯名誉权的诉讼，5万元赔偿是如何定的？张女士:当时只是希望通过法律来维护自己的权益，也是律师团队综合了各种因素给出的，我们也是接受了律师的建议。经济观察报：通过这次事件，您最想向公众传达哪些信息？张女士：我想传达给大众的信息就是，更多的车主在遇到问题的时候，特别是在第三方检测的时候，一定要慎重地选择第三方检测机构，（弄清楚）是要检测机械部分，还是软件部分，如果是软件系统的原因引发故障、事故的话，检测机械部分肯定是检测不出原因的。","news_type":1},"isVote":1,"tweetType":1,"viewCount":979,"authorTweetTopStatus":1,"verified":2,"comments":[],"imageCount":0,"langContent":"EN","totalScore":0},{"id":353059413,"gmtCreate":1616436077932,"gmtModify":1704794139653,"author":{"id":"3524690371330901","authorId":"3524690371330901","name":"Leo888","avatar":"https://static.tigerbbs.com/b714b6dd24326614d0f6266b7027daca","crmLevel":7,"crmLevelSwitch":0,"followedFlag":false,"idStr":"3524690371330901","authorIdStr":"3524690371330901"},"themes":[],"htmlText":"SB","listText":"SB","text":"SB","images":[],"top":1,"highlighted":1,"essential":1,"paper":1,"likeSize":0,"commentSize":0,"repostSize":0,"link":"https://ttm.financial/post/353059413","repostId":"2121172890","repostType":2,"isVote":1,"tweetType":1,"viewCount":664,"authorTweetTopStatus":1,"verified":2,"comments":[],"imageCount":0,"langContent":"EN","totalScore":0},{"id":965640921,"gmtCreate":1584005164763,"gmtModify":1705292566900,"author":{"id":"3524690371330901","authorId":"3524690371330901","name":"Leo888","avatar":"https://static.tigerbbs.com/b714b6dd24326614d0f6266b7027daca","crmLevel":7,"crmLevelSwitch":0,"followedFlag":false,"idStr":"3524690371330901","authorIdStr":"3524690371330901"},"themes":[],"htmlText":"<a 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